As at 1 August 2021
Privacy Act means the Privacy Act 1988 (Cth).
Personal Information has the meaning given in the Privacy Act.
2.1. We may collect the following types of Personal Information:
2.2. The type of Personal Information which we collect will largely depend upon the type of interaction we have with you.
3.1. We may collect and use Personal Information for the following purposes:
3.2. We will use all reasonable efforts to only use your Personal Information where we have a valid legal basis.
4.1. We may collect Personal Information either directly from you or from trusted third parties.
4.2. We may collect Personal Information directly when people:
4.3. We may collect Personal Information from third parties only where you have consented.
5.1. We will store Personal Information only where we need to, how long we keep it, otherwise de-identified.
5.2. We may hold Personal Information in either physical or electronic form.
5.3. We take reasonable steps to protect the Personal Information we hold from misuse, interference and loss as well as unauthorised access. The steps include administrative and technical measures.
5.4. That said, you need to be aware that no method of internet transmission or electronic storage is completely secure. Therefore, despite our best efforts, we can’t guarantee the security of your Personal Information.
6.1. We may disclose Personal Information for the purposes set out above to:
7.1. We may disclose Personal Information outside of Australia but only to service providers or third-party suppliers who provide certain tasks on our behalf but only to the extent required for them to provide their services.
7.2. For example, we may store your Personal Information in cloud or other types of networked or electronic systems with service providers domiciled in other countries.
7.3. We will take reasonable steps to arrange for your Personal Information to be stored in Australia or at least ensure that our contractual arrangements with these entities will include provisions for the safe dealing of Personal Information.
9.1. Unless there are legal impediments preventing us, you will be able to access details of your Personal Information that we store.
9.2. Once you have access to your Personal Information you may correct your Personal Information that we store.
9.3. You can choose to withdraw your consent for us to collect and process your Personal Information at any time. This process may take up to three (3) business days to process your request.
9.4. However, if you choose to withdraw your consent, we may not be able to:
9.5. You may ask us to delete your Personal Information from our storage. However, our ability to process your request will be subject to our own legal, compliance, tax, regulatory obligations.
9.6. If you have a complaint about how we handle your Personal Information, you’re always welcome to contact us. We are committed to resolving any complaint you may have and do the right thing. We’ll aim to resolve things within five (5) business days.
9.7. If you still feel though that your issue has not been resolved to your satisfaction, then you can escalate your privacy concern to the Office of Australian Information Commissioner. Their contact details are as follow:
9.8. If you need to contact us for the purposes of any of clauses 9.1 (access), 9.2 (correct), 9.3 (withdraw your consent), 9.5 (delete) and 9.6 (complain) then you may reach out and contact us by any of the following means: